Frequently asked questions
A: Because we operate as a business-to-business supplier, our operations are not set up for retail. Processing smaller orders requires additional effort and cost. This is why we have a £40 minimum order value. We apologise for any inconvenience caused.
A: As we are set up for business trade, our logistics are designed for larger orders. Smaller items are sent via Parcelforce, which incurs higher costs. Therefore, delivery for orders under £200 can be more expensive.
A: Great! Please visit our trading account application page and complete the form with details about you and your business. We will get back to you as soon as possible.
A: We are located in Chesterfield, UK. Please find out more on our Contact Us page.
A: Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track your order on the courier’s website.
A: We accept returns within 30 days of purchase. Items must be in their original condition and packaging. Please get in touch with our customer service team for more details on processing a return. More about returns and deliveries.
A: During business hours, you can contact our customer service team by email at info@antonynunnagencies.co.ul or by phone at 01246 567097.
A: To apply for a trade account, complete our online application form. Once submitted, a member of our team will review your application and contact you for approval. If you have any queries or need additional information, we will contact you using the details provided in your application.
A: If you are a new trade account, you will be contacted separately. We will take and issue proforma information to help you get started with stocking our products. This process ensures you have everything you need to begin ordering from us smoothly.
